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  1. Averly South Africa (Pty) Ltd
  2. Tenant FAQs

Tenant FAQs

Frequently Asked Questions for tenants

Getting Started

  • Why should I use Averly?
  • How much does Averly cost?
  • How does the Averly Score work?
  • How long does it take to sign up?
  • Can I do the questionnaire again?
  • What is a Personal Profile?
See all 7 articles

Using Averly

  • My complaint was not answered, what can I do?
  • Is a snag list the same as a maintenance list?
  • Why do I only have 7 days to complete my Snag List?
  • What is a Snag List?
  • Do I need to cancel my other applications when I accept a property?
  • How do I apply for a property using Averly?
See all 18 articles

Safety & Security

  • Will my personal information be sold to third parties?
  • Is my data stored on the platform safe?
  • Who can see my Averly Score?
  • How long do you keep my documents for?
  • Where does Averly store my documents?

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